TRANSFER / RECEIVE COINS

Certain Coins can be transferred from your Castle-X wallets to external wallet addresses. This can be done as follows:

1. From the MORE screen click on ‘Transact’ and then choose the ‘Transfer’ button
2. Select the coin you wish to Transfer (Coins with minimum transfer balances will be displayed)
3. Enter the quantity / amount to send
4. Enter the target wallet address that you have been provided by the recipient (Either copy+paste the wallet address, or scan the target QR code)
5. Enter the target reference (some coins require extra details)
6. Note that Transfers can take a while to complete
7. We will send an email confirmation once the transfer has completed

See link below for video on how to make a Transfer:
https://youtu.be/H1NuWVTYcy0

Warning!!
It is very important that the correct wallet address is used, and any additional information required (E.g. tags, memo or any sort of reference) is provided as requested. Else there is a risk that the coins may be irrecoverable and lost forever.
The user is fully responsible for the address details provided. Please ensure the target wallet address and details are valid for the coin to be transferred. Castle-X will not be responsible for any coins lost due to incorrect wallet addresses.

Users can receive coins into their CASTLE-X coin wallets for a select number of supported coins.
You can do this as follows:

1. Click the ‘Transact’ button next to coin of your choice in the FUNDS screen.
2. If the option to ‘Receive’ shows up when hitting ‘Transact’ then the user is able to receive these coins into their wallet.
3. The user (recipient) needs to provide the Sender of the coins with the wallet address or QR code that is provided. This will tell the sending party the wallet address to which the coins are to be sent.
4. The Sender will then need to send the coins to the wallet address provided by the Recipient
5. This process may take a while to complete (generally between 10-60 mins depending on the coin and the blockchain it uses)
6. We will send an email confirmation to our user (the recipient) once the transaction has completed

See link below for video on how to Receive coins:
https://youtu.be/Gy67f_E6gkY

Warning!!
It is very important that the correct wallet address is used, and any additional information required (E.g. tags, memo or any sort of reference) is provided as requested. Else there is a risk that the coins may be irrecoverable and lost forever.
The user is fully responsible for the address details provided. Castle Exchange will not be held responsible for any loss of coins due to incorrect wallet address being used